[摘要] 人际关系是人与人之间在学习、工作、生活、生产、交际等社会活动中所发生的交往关系，主要指个人在社会实践中形成的人与人之间的相互作用和影响。作为一名秘书，在工作中需要建立良好的人际关系。秘书要注意处理好与他人的人际关系，遵循人际交往的基本原则，消除与人交往中的障碍，克服与人交往中的问题，巧妙运用人际交往的艺术与技巧，高效地完成与领导、同事和来访者以及相关人员的人际交往工作，做好自己的本职工作，提高办文、办会和办事的效率，做一名合格的秘书。

[关键词] 秘书； 人际关系； 交往原则； 处理技巧

[Abstract] Interpersonal relationship is the relationship that people develops in learning, work, life, production, communication and other social activities, mainly refers to interpersonal interaction that the individual forms in social practice. As a secretary, in the work we need to establish good interpersonal relationship. Secretary should pay attention to their relationships with others, to follow the basic principles of interpersonal communication, to eliminate the barriers in contact with people, to overcome with people in question, to cleverly use of interpersonal communication arts and skills, and to efficiently finish interpersonal work leadership, colleagues and visitors and related personnel, so we can do a good job in our own work, and improve the efficiency of dealing with text, fair and thing, to be a qualified secretary.

[Key words] Secretary;  Interpersonal relationship;  Communication principle;  Processing skills