更新时间:02-07 上传会员:单旅寂人
分类:经济学院 论文字数:16160 需要金币:500个
摘要:随着经济全球化的发展,外包服务进入了一个新的发展阶段,在这个新的阶段中,知识流程外包以它高技术、高密集性的特点脱颖而出。特别是近些年来,知识流程外包更是持续稳定快速的发展,俨然成为了当下最为重要的服务外包形式之一。知识流程外包作为服务外包的高端部分,它主要基于本领域内的流程外包从而使企业获得高附加值,因此提升了传统的服务外包基于成本所带来的利益。因此,本文在对知识流程外包的研究中,主要细致的阐释了知识流程外包的定义、发展背景、发展中的问题以及其发展趋势,并根据我就对于知识流程外包的理解提出了一些可以解决其在发展中的问题的方法。最后,还对我国知识流程外包的发展作了粗略分析。
关键词:知识流程外包 定义 发展背景 问题 发展趋势
ABSTRACT:With the development of economic globalization, Outsourcing Services has entered a new stage of development, in this new phase, the Knowledge Process Outsourcing with its high-tech, high-intensive features stand out.Especially in recent years, the rapid development of knowledge process outsourcing is steady, has become one of the most important contemporary forms of outsourcing.Knowledge process outsourcing as a high-end part of the service outsourcing.It is mainly based on the art of process outsourcing enabling enterprises to obtain high added value,Thus It improved the traditional service outsourcing based on the benefits of costs.Therefore, in this article a study of knowledge process outsourcing,Main illustrates in detail the definition of knowledge process outsourcing, development issues in the background, development and their development trend.And according to the understanding, I would like to make about the problem of the method.Finally, I also made a rough analysis of knowledge process outsourcing in China.
Keywords:Knowledge process outsourcing; the definition; development issues; background; development trend
在查阅和整理与知识流程外包相关资料的过程中,我明白了知识流程外包的定义和其在发展过程中的背景过程。它主要背景是知识服务需求的产生、外包战略的升级以及信息技术的应用和电子商务的发展。了解发展背景后,我对其在发展过程中的趋势作为了重点研究,从资料上来看,他的发展趋势主要有7个趋势:领域扩展化、地域扩大化、技术尖端化、产业内竞争激烈化、职位输出扩大化、市场扩大化和承接双方集中化。但是,在其发展过程中还伴随着产生了一些风险,其中就有交易成本风险、知识性风险、接包企业自身的能力风险和人为反对浪潮风险。这些问题都阻碍了知识流程外包的发展,所以,为了解决这些风险,本文提出了调整市场资源内容、加大相关人才培养、加强知识产权保护、完善防范机制和加强宣传的一些认为可行的解决方法。