Contents

Abstract

摘要

Chapter One Introduction-1

1.1 Background of This Thesis-1

1.2 Significance of This Thesis-1

1.3 Organization of This Thesis-1

Chapter Two Literature Review-3

2.1 Definition of Apology-3

2.2 Previous Studies on Apology Strategies-3

2.3 A Brief Introduction of High-Context and Low-Context Communication-5

2.3.1 The Definition of Context-5

2.3.2 High-Context and Low-Context Communication-5

Chapter Three Apology Strategies from the Perspective of High-Context and Low-Context Communication-7

3.1 The Features of High-Context and Low-Context Communication-7

3.2 Individualism and Apology Strategies-8

3.3 Collectivism and Apology Strategies-9

3.4 Large Power Distance and Apology Strategies-9

3.5 Small Power Distance and Apology Strategies-11

Chapter Four Conclusion-12

References-13