摘要:配送中心是物流配送网络中的枢纽，也是企业供应链管理的重要设施之一。我国新兴的配送中心的建设总体水平较低，如何优化配送业务流程使配送中心更好的服务于物流行业。本文主要以广东省华润万家深圳总配送中心这一典型的例子进行对配送中心业务流程进行优化设计。通过一个月在深圳总配送中心实地调研，发现配送中心订单作业、出库作业、入库作业、盘点作业、货品管理、分拣作业、退货作业业务流程方面存在的一些问题，提出针对配送中心业务流程存在可改善的问题进行业务流程优化设计，并灵活运用先进的技术，实现减少人工劳动力、节省时间和工作误差的效果，最终做到整体配送中心业务流程优化，为企业创造经济效益。

关键词：业务流程，优化设计，配送中心

Abstract:Distribution center is logistics distribution network in the hub , is also one of the important facilities of the supply chain management of enterprises . Our new distribution center of the construction of the general standard is to optimize distribution of business processes makes distribution center better service to the logistics industry. his paper mainly in Guangdong province Supermarket Shenzhen total distribution center for this one typical example distribution center business process to optimize the design . By a month of the total distribution center in shenzhen in the field research.I found distribution center business process operational problems in. Proposed distribution centre for business process is to improve the problem of business processes to optimize designs, and flexible use of advanced technology, to reducing manual labor, Saving time and reducing errors.To do the overall distribution centre for business processes to optimize. Enterprises creat the huge economic efficiency.

Key word: operation flow, distribution center, optimal design